Privacy Policy | Just Grillin Florida

Privacy Policy

INFORMATION WE COLLECT

Just Grillin Inc. collects customer information to enhance your shopping experience. This privacy policy (“Policy”) is intended to assist you in understanding what information we gather about you when you visit our store or our website, how we use and share that information, and the safeguards we have in place for that information. This Policy applies to the information collected at our store, on the phone, via email and through our websites. In this Policy, “we” and “our” mean Just Grillin Inc., and “you” means any person who visits our website, uses our mobile application, or visits our U.S. store.

General Browsing Information

Just Grillin Inc. gathers navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells Just Grillin Inc. how visitors use our website, including the areas of our website that are most visited or the time of a last visit to a page on our website. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor’s experience at justgrillinflorida.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

Personal Information

Just Grillin Inc. may ask you to provide personal information when you establish or update a Just Grillin Inc. account, sign up for the Just Grillin Outdoor Living Que Crew Rewards Program (“Program”) or manage your Que Crew Rewards Account (“Account”), create a wish list, sign up for or manage your text alerts, place an in-store order, enter a contest or sweepstakes, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase and send a gift card or eGift Card, search for products on our website or provide information about your shoe preferences.

Categories of personal information collected provided by you include name, address, email address, recipient’s name and email address, Just Grillin Inc. Que Crew Rewards Number (which can be associated with the personal information you provided when you signed up for the Program or when you update your Account), order information, telephone number, credit card/debit card information, birth month and day, birthday of recipient, birthdays and names of family members, your review of our products, saved searches, preferred brands, messages or reminders you create, video recordings and photographic information.

HOW WE COLLECT INFORMATION

We collect information through justgrillinflorida.com, during calls with you and in our stores. We also obtain information from you and from third parties. In addition to the information you provide when you make a purchase, interact with a salesperson, or register for an Account, you provide us information when you respond to a survey, engage in promotional activities, sweepstakes, or contests and apply for employment. We may also collect video recordings and photographs when you enter a store for security, fraud, loss prevention, incident reporting and other operational purposes. When you use our in-store wi-fi services or download our mobile application, we obtain information about your device. Service providers, analytics companies, advertising networks, demographic companies, and other third parties also provide us with information about you and the different devices you use online. Social media platforms and networks such as Facebook, Twitter, Pinterest, YouTube and Instagram provide information about you when you use these platforms in connection with justgrillinflorida.com. Cookies, web beacons or tags, website and mobile application log files, flash cookies and local stored objects, and other similar technologies all provide us with general browsing information.

OUR USE OF PERSONAL INFORMATION WE COLLECT

Just Grillin Inc. uses the personal information we collect from you in store or online at justgrillinflorida.com for the following purposes:

  • to deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange;
  • to understand your needs and preferences, possibly through surveys, product evaluations or cookies;
  • to develop, market and sell products and services to you and to tailor your experience on the justgrillinflorida.com website to your interests;
  • to contact you or the product recipient(s) in the event of order or delivery difficulties;
  • to manage and develop Just Grillin Inc.’s business and operations, administer accounts, collect and process payments;
  • to respond to your inquiries;
  • to send our Just Grillin Outdoor Living Que Crew Rewards Members updates about the Program, their rewards, and our products, promotions and events; and
  • to deliver information through the various communication channels you have provided to us about our products or website, including adding you to a Just Grillin Inc. email list or to our customer phone and mail marketing list when you register for a justgrillinflorida.com account, sign up for Just Grillin Outdoor Living Que Crew Rewards or make a purchase; and
  • to defend or protect us and you from harm or in legal proceedings, to protect our rights and the security of our customers, employees, and customers, and to address legal and regulatory compliance.

If you create or modify a justgrillinflorida.com account you may save personal information in that justgrillinflorida.com account, such as name, shipping and billing addresses and credit card/debit card information, and we will access this saved information to make your shopping quicker and easier. Any credit card/debit card information will be encrypted by the use of a “token” for security purposes. We also require you to create and/or access your justgrillinflorida.com account to use various services on the website, including creating a product review. Because you must create or access your justgrillinflorida.com account prior to creating a review, it is possible that we could associate you with the review you provide. Information you include in a product review may be used by us to enhance and personalize our product offerings to you.

If at any time you would like to stop future delivery of promotional email (including Just Grillin Outdoor Living Que Crew Rewards and wish list email), please follow the removal instructions located at the bottom of each message. Asking us to stop delivery of future promotional email will not prevent you from receiving email communications relating to any online order you place at justgrillinflorida.com, requests to participate in surveys about our products other operational email communications or emails forwarded to you by a friend that tell you about our products.

INFORMATION WE SHARE WITH THIRD PARTIES

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring online activity at justgrillinflorida.com, conducting surveys, maintaining our database, taking and processing gift card and eGift Card orders, administering emails, running digital advertisements, amke enhancements to our wbepage and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our website to us and a select group.

Email addresses collected in stores or on this website will be shared with third party service providers.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to enforce or apply our Site Use Terms & Conditions of Use, conform or comply with the law or is necessary to protect Just Grillin Inc., the users of our website or others.

COOKIES AND PIXEL TAGS

What are cookies and pixel tags and how do we use cookies and pixel tags on our website?

justgrillinflorida.com uses a browser feature known as a cookie. A cookie is a data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you navigate justgrillinflorida.com. This allows justgrillinflorida.com to make our website more responsive to your needs by delivering a better and more personalized experience to you. We also use a technology known as pixel tags or clear gifs. A pixel tag is a nearly invisible pixel-sized graphic image stored on webpages or in emails. Pixel tags may be used to collect the same information about your visit that is collected through cookies. Pixel tags may also be used to help us confirm your receipt of, and response to, our emails and provide you a more personalized experience with us. justgrillinflorida.com also uses cookies and pixel tags to keep track of how many items you put into your shopping bag and to remember you when you return to dsw.com. Cookies and pixel tags can allow us to associate navigational information from browsing visits with personal information you provide on our website.

How do third parties use cookies and pixel tags on our website?

We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies and pixel tags when you choose to visit them and when you visit justgrillinflorida.com. These selected companies may use information (not including your name, address, credit card/debit card information, email address, or telephone number) about your choice to visit and your visits to our website and other websites to provide advertisements about Just Grillin Inc. products and services on this and other websites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes. If you would like more information about this practice and to know your choices about no longer having information from these third party cookies and pixel tags used by these companies or provided to us, click here.

We have also selected companies that will assist us in better understanding your use of our website. These companies will place cookies and pixel tags on your computer upon a visit to our website to collect information on our behalf and may also make use of web bugs. These companies will use both third party and first party cookies and pixel tags. Blocking cookies and pixel tags served from third party domains will not block the first party cookies and pixel tags. The information these companies collect educates us on such things as search engine referral, how you navigate around our website, traffic driven by banner ads, responses to email, unique visitor identification, and product browsing and purchasing information, and allows us to better serve your interests and provide you with more personalized product offerings. justgrillinflorida.com does not allow these companies to collect credit card, username or password information. The information collected on our behalf is analyzed and returned to justgrillinflorida.com. Other than possibly allowing use of collected data on an aggregate basis, the companies providing these services are required to maintain all information collected and the analysis of this information in confidence. As a visitor to justgrillinflorida.com, you have the option to deactivate the ability of these companies to analyze your browsing and purchasing behavior on our website. You may also choose to continue to benefit from the improved shopping experience which this analysis allows us to provide to you. Since this opt-out relies on cookies, if you delete your cookies, you will need to opt-out again. To learn more about the various levels of privacy and confidentiality you can select with respect to these companies and to exercise your choice, click here.

PRIVACY OF CHILDREN ON OUR WEBSITE

Our website is a general audience website and it is our intention that our website should be used only by persons over the age of 13. To ensure compliance with federal law, dsw.com does not knowingly collect or maintain information provided by children under the age of 13. If a parent provides us with the name and birthday of family members under the age of 13, we may collect and maintain that information as described in the “Information We Collect” section.

NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

Just Grillin Inc. collects various types of personal information about you both online (at justgrillinflorida.com) and offline during the course of our customer relationship. Under California law, if you are a resident of California, you may make a written request to Just Grillin Inc. to request how we have shared your information with third parties for their direct marketing purposes. In response to your written request, Just Grillin Inc. is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.

Just Grillin Inc may permit third parties to track the individual visitors to its website and the activities of those visitors on the website over time. Currently, Just Grillin Inc does not offer the option for its website visitors to make a “Do Not Track” election and does not have the capability to respond to electronic “Do Not Track” signals. Just Grillin Inc reserves the right to add such capability to its website at any time in the future and will notify website visitors of this change in capability through an update to this Policy.

Just Grillin Inc has chosen to provide you with a cost-free means to opt-out of such sharing, which you can accomplish by completing our Third Party Direct Marketing Opt-Out Form. If you would like to instruct us to no longer share your personal information with third parties who will use it for direct marketing purposes, please click on the following link: California Rights Form, print and complete the Third Party Direct Marketing Opt-Out Form and mail it to the following address:

POSTAL ADDRESS:

Just Grillin Inc.

Marketing Department

11743 N Dale Mabry Hwy

Tampa, Florida 33618

If you have any questions about this opt-out procedure, please write to the address provided above.

 

QUESTIONS OR CONCERNS?

If you have questions or concerns with respect to our Policy, please feel free to contact us at:

Just Grillin Inc.

Attn: Legal Dept.

11743 N Dale Mabry Hwy

Tampa, Florida 33618

This Policy is effective as of July 1, 2019. We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. Please check here periodically for notice of updates to this Policy.

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