Terms & Conditions
- ANTI-SPAM POLICY IS PART OF THESE TERMS AND CONDITIONS: Our anti-Spam policy is part of, and subject to, these terms and conditions of use. You may view our anti-Spam policy on this website.
- ACCURACY OF INFORMATION: This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
- COPYRIGHT: The Site and its original content, features, and functionality are owned by Just Grillin Inc. or leased to Just Grillin Inc. by third-party vendors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
- LIMITATION OF LIABILITY: In no event shall Just Grillin Inc., nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Just Grillin Inc., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
- ITEM PRICING & INFO: Just Grillin Inc. reserves the right to change item pricing or information at any time. As a result, prices on our website may not be accurate. Just Grillin Inc. reserves the right to cancel any order such as an order based on inaccurate pricing on our Website. If an item is ordered off of the internet before we have updated our prices, the purchaser will be notified and given the option to cancel or pay the difference. If the price of an item is lowered after a purchase is made, Just Grillin Inc. will not refund the difference to the customer.
Not all images may match exact product. Some products are offered in different sizes but we only show one size. Please verify product information and specs before purchasing.
- GOVERNING LAW AND JURISDICTION: These Terms are governed by and construed in accordance with the laws of the State of Florida, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida for the resolution of any disputes.
- PRODUCT REVIEWS: Neither this site nor Just Grillin Inc. has any control over or responsibility for the reliability or quality of product reviews that appear on this site, which are authored independently, and reflect the opinion of the review’s author. Just Grillin Inc. reserves the right to remove inaccurate, derogatory, obscene or offensive content.
- PRIVACY & SECURITY: As for personal information, we will not sell any information you confide in us to any other companies without first receiving consent from you.
We realize that your personal information is given to us for purchasing and shipping reasons only, and we respect that.
If you have any questions, please call us at 813-962-1700.
- WHAT WE DO WITH YOUR INFORMATION: We use a third party to send email alerts. If you sign up for any of our email alerts, the third party will have access to your email for the purposes of sending out correspondence pertaining to Just Grillin Inc. only, and has no authorization to use your email address for any purpose other than sending messages from us to you. If you sign up for these alerts and wish to unsubscribe later, you may use the unsubscribe link on the bottom of any email message we send, or you can contact us. We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions. As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs. We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability. Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes. From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.
- USER NAMES AND PASSWORDS: Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
- LINKS TO EXTERNAL WEBSITES: In an attempt to provide increased value to our visitors, Just Grillin Inc. may link to sites operated by third parties. Just Grillin Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, separate to Just Grillin Inc. These linked sites are to be accessed at your own risk.
- GENERAL RETURN POLICY: If a client is not satisfied with their purchase, they may return it with the original receipt unopened, in the original packaging within thirty (30) calendar days of the date of purchase. If the item is returned unopened, in the original packaging, Just Grillin Inc. will offer a full refund in the form of a store credit. A 25% restocking fee will apply to any item that requires Just Grillin to perform rework prior to resale.
The following items CANNOT be returned or exchanged: Goods returned without the original receipt, Goods returned without the original packaging, Goods that have been opened, Goods that have been used or damaged AFTER purchase, Goods that have been discounted, Food and perishable goods, Customized goods received, Special order items, goods received, clearance items, items marked as final sale, services and design-build projects.
Not all brands, items and services are eligible for our rewards program. All services including, but not limited to, Design-Build projects, Grill Detailing, Delivery or Assembly, are excluded from this program. These brands including, but not limited to, are also excluded from the rewards program: Alfresco, Artisan, Blaze, Coyote, DCS, EVO, Heat, Liebherr, Nature Kast, select Myron Mixon Smokers, Perlick, Summit, TEC Infrared, Tradewinds, U-Line and Zephyr. This list is not exhaustive and may include other brands not listed above.
In addition to this, rewards points may not be used to purchase products from listed brands and others as specified by employee.
- DELIVERY SERVICE: Just Grillin Inc.’s Delivery Service is provided at an additional service charge. This service charge is determined by a client’s proximity to the Just Grillin Outdoor Living retail showroom location. All items are delivered to a client’s garage UNLESS there is a paved walkway connecting the client’s driveway to their back patio. There are NO exceptions to this. We will not install items not purchased through Just Grillin Outdoor Living. We will under no circumstances transport an item through a client’s home as part of our delivery service. We will under no circumstances transport an item through a client’s yard as part of our delivery service.
- SHIPPING: Just Grillin Inc. at this time does not ship grills. Any grill purchased online has the option to be picked up in-store locally. Delivery is a separate rate that you must call and pay for over the phone at 813-962-1700 and is available only to local addresses. Any grill purchased online but will not be locally picked up or purchase local delivery, will be canceled and refunded if payment has been processed.
We use UPS or FedEx for online shipments. We do not, however, control the shipping company (UPS, FedEx). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day, and we can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.
It is the customers responsibility to inform us of any problems with this type of delivery at the time of purchase. Just Grillin Inc. is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it. If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways.
Just Grillin Inc. will only ship qualifying orders within the continental U.S. only.
- PRICE MATCHING: If you find a lower price on an identical item at a local or online retail competitor (including shipping and delivery fees), just show us the competitor’s current ad or show a printout, photo, smartphone display or app, and we’ll match their price. Our price match policy doesn’t apply to certain brands; installation; labor; closeout, discontinued, clearance, refurbished, used or damaged items. Limited to reasonable quantities. Can’t be combined with other discounts.
The product Just Grillin Inc. is price matching must be in-stock and ready to ship at the time of price match. Once proof is presented, a sales associate will verify the match.
Just Grillin Inc. will not price match competitor pricing errors or products from retailers that will not ship the product. If the source of the product is not an authorized dealer for the particular item, Just Grillin Inc. will not match the price. We do not price match items sold from third-party reseller websites such as Amazon. We do not price match Thanksgiving sale offers or Christmas sale offers. Financing offers cannot be matched and are not controlled or regulated by Just Grillin Inc. Price matched products are unable to be combined with other offers or coupons. Price matched products will forfeit any rewards points that may or may not be earned with the product.