Terms & Conditions

TERMS OF USE: By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

GENERAL: Just Grillin Inc. reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any changes to our privacy policy will be posted on our site, therefore, you’re advised to re-read this statement on a regular basis. If such changes are made, they will be effective immediately and made with, or without, prior notice.

PRIVACY POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE: Our privacy policy is part of, and subject to, our website’s terms and conditions of use. You may view these terms and conditions on our website.

ANTI-SPAM POLICY IS PART OF THESE TERMS AND CONDITIONS: Our anti-Spam policy is part of, and subject to, these terms and conditions of use. You may view our anti-Spam policy on this website.

ACCURACY OF INFORMATION: This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

COPYRIGHT: The Site and its original content, features, and functionality are owned by Just Grillin Inc. or leased to Just Grillin Inc. by third-party vendors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

CONTENT OWNERSHIP: All content on our website is owned by us or our content suppliers. On behalf of Just Grillin Inc. and our content suppliers, we claim all property rights, including intellectual property rights, for this content and you are not allowed to infringe upon those rights. We will prosecute to the fullest extent of the law anyone who attempts to steal our property. You agree not to copy content from our website without our permission.

Any requests to use our content should be submitted to us by e-mail. If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by e-mail, or by sending mail to us at the address listed below. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership.

LIMITATION OF LIABILITY: In no event shall Just Grillin Inc., nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Just Grillin Inc., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

ITEM PRICING & INFO: Just Grillin Inc. reserves the right to change item pricing or information at any time. As a result, prices on our website may not be accurate. Just Grillin Inc. reserves the right to cancel any order such as an order based on inaccurate pricing on our Website. If an item is ordered off of the internet before we have updated our prices, the purchaser will be notified and given the option to cancel or pay the difference. If the price of an item is lowered after a purchase is made, Just Grillin Inc. will not refund the difference to the customer.

Not all images may match exact product. Some products are offered in different sizes but we only show one size. Please verify product information and specs before purchasing.

GOVERNING LAW AND JURISDICTION: These Terms are governed by and construed in accordance with the laws of the State of Florida, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida for the resolution of any disputes. 

PRODUCT REVIEWS: Neither this site nor Just Grillin Inc. has any control over or responsibility for the reliability or quality of product reviews that appear on this site, which are authored independently, and reflect the opinion of the review’s author. Just Grillin Inc. reserves the right to remove inaccurate, derogatory, obscene or offensive content.

PRIVACY & SECURITY: As for personal information, we will not sell any information you confide in us to any other companies without first receiving consent from you. We realize that your personal information is given to us for purchasing and shipping reasons only, and we respect that.

Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using.

Our website automatically records this basic information about you. And like many other websites, we may use cookies. In plain English, this means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We may also collect any data that you provide us by posting it at our website or by e-mail. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features. Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third-party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.

WHAT WE DO WITH YOUR INFORMATION: We use a third party to send email alerts. If you sign up for any of our email alerts, the third party will have access to your email for the purposes of sending out correspondence pertaining to Just Grillin Inc. only, and has no authorization to use your email address for any purpose other than sending messages from us to you. If you sign up for these alerts and wish to unsubscribe later, you may use the unsubscribe link on the bottom of any email message we send, or you can contact us. We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.

As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs. We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability. Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.

USER NAMES AND PASSWORDS: Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

LINKS TO EXTERNAL WEBSITES: In an attempt to provide increased value to our visitors, Just Grillin Inc. may link to sites operated by third parties. Just Grillin Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, separate to Just Grillin Inc. These linked sites are to be accessed at your own risk.

RETURN POLICY: Just Grillin Inc. will only accept a returned item if the following conditions are met:

• The product is unopened in the original packaging.
• The purchase is no older than (30) days.
• The product was not considered a special-order item.

Any item purchased online and returned via delivery (freight, ground or mail) that meets the eligible conditions above will be refunded the purchase price minus the shipping cost. The cost of shipping an item for return is on the purchaser. Just Grillin Inc. is not responsible for the cost associated with returning an item and reserves the right to withhold any amount incurred for a returned item.

The following items CANNOT be returned or exchanged: Goods returned without the original receipt, Goods returned without the original packaging, Goods that have been opened, Goods that have been used or damaged AFTER purchase, Goods that have been discounted, Food and perishable goods, Customized goods received, Special order items, Goods received, clearance items, items marked as final sale, services and design-build projects.

REWARDS PROGRAM: We use a third party to manage our rewards program. By shopping with us, we may automatically enroll you in this program. Please click here to review this third-party service privacy policy. By shopping with us, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service. 

Not all brands, items and services are eligible for our rewards program. All services including, but not limited to, Design-Build projects, Grill Detailing, Delivery or Assembly, are excluded from this program. These brands including, but not limited to, are also excluded from the rewards program: Alfresco, Artisan, Blaze, Coyote, DCS, EVO, Hestan, Heat, Liebherr, Nature Kast, select Myron Mixon Smokers, Perlick, Summit, TEC Infrared, Tradewinds, U-Line and Zephyr. This list is not exhaustive and may include other brands not listed above.

In addition to this, rewards points may not be used to purchase products from listed brands and others as specified by employee.

DELIVERY SERVICE: Just Grillin Inc.’s Delivery Service is for local client’s and is provided at an additional service charge. Please check with a sales associate for full details on rates and conditions. Just Grillin Inc. will not install or deliver items that are not purchased through our company. We will under no circumstances transport an item through a client’s home as part of our delivery service. We will under no circumstances transport an item through a client’s yard as part of our delivery service. There are NO exceptions to this.

SHIPPING: Just Grillin Inc. at this time does not actively ship grills. Any grill purchased online has the option to be picked up in-store locally. Delivery is a separate rate that you must call and pay for over the phone at 813-962-1700 and is available only to local addresses. Any grill purchased online but will not be locally picked up or purchase local delivery, will be canceled and refunded if payment has been processed.

We use UPS or FedEx for online shipments. We do not, however, control the shipping company (UPS, FedEx). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day, and we can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.

It is the customers responsibility to inform us of any problems with this type of delivery at the time of purchase. Just Grillin Inc. is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: incorrect address provided by client, narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it. If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways.

Just Grillin Inc. will only ship qualifying orders within the lower 48 states of the United States. If a client would like to arrange their own freight pickup, they need to contact our sales team first to discuss procedures and protocol. Any freight pickup that is arranged and the proper notification not provided to our team at least 72 hours in advance is subject to be refused and/or not authorized for freight pickup without prior approval and appropriate notice.

PRICE MATCHING: Due to ever-changing environments and pricing volatility, Just Grillin Inc. does not offer price matching or pricing adjustments currently. Just Grillin Inc. reserves the right to review select cases on a situational basis with no guarantee of a change to our standing policy.

Items that will not be considered for evaluation under any circumstance include items that are labeled in-store only offers or determined to be such offer, clearance items, closeout items, holiday-related sale items, items sold from third-party websites such as Amazon, financing offers, installation fees, service fees, labor fees, delivery fees, refurbished items, gently-used items or damaged items.

ASSEMBLY: Assembly services are available for local client’s for an additional charge. Assembly is not the same as installation. Assembly is defined as the unboxing and assembly of a gas appliance that resides in a cart application. Built-in grills, built-in gas appliances, storage components, sinks and faucets and refrigeration units are not eligible for assembly service. Just Grillin Inc.’s assembly service does not extend beyond initial assembly.

WARRANTY: Just Grillin Inc. does not offer or imply any warranty beyond the original manufacturer’s warranty. Just Grillin Inc. offers warranty liaison services that help file warranty claims. This does not guarantee a claim will be approved. Beyond helping file a claim for a client, Just Grillin Inc. is not responsible or liable for the outcome of claim or potential service solutions. Just Grillin Inc. does not offer repair services and does not provide labor for approved warranty claims. Furthermore, paid assembly services do not constitute or act as a payment for labor required for warranty claims.

Just Grillin Inc. is not associated or responsible for the timeliness of response for the warranty claim.